Meet the Team

Whether your clients serve communities directly or support those who do, our purpose is rooted in one goal: helping public entities protect the people, property, and services their communities rely on.

Distribution Team

We work side by side with independent agents and brokers to provide insurance solutions specifically designed for public entities. From municipalities and schools to water districts and independent school bus contractors, our team helps protect organizations and the people behind them so they can continue serving their communities with confidence.

profile photo of Glatfelter associate Ella Broks
Ella Broks
Managing Director of Distribution
profile photo of Glatfelter associate Mark Jessup
Mark Jessup
Strategic Distribution Leader
profile photo of Glatfelter associate Rob DeLeon
Rob DeLeon
Strategic Distribution Leader
profile photo of Glatfelter Associate, Ryan Sanchez
Ryan Sanchez
Strategic Distribution Leader
profile photo of Glatfelter Associate, Ashley Fiolek
Ashley Fiolek
Strategic Distribution Leader
profile photo of Glatfelter Associate, Kyle Witt
Kyle Witt
Strategic Distribution Leader
profile photo of Glatfelter Associate, Tanya Ruiz
Tanya Ruiz
Strategic Distribution Leader
profile photo of Glatfelter Associate, David Friedman
David Friedman
Strategic Distribution Leader

Underwriting Team

Our underwriters collaborate closely with agents and brokers to understand each public entity's unique risks. By carefully evaluating exposures and crafting customized coverage solutions, we deliver the protection your clients need to safeguard their operations, employees, and the communities they serve.

profile photo of Glatfelter associate, Lisa Marsalis
Lisa Marsalis
Senior Underwriting Director
profile photo of Glatfelter associate, Kelly Anderson
Kelly Anderson, CPCU, CLCS, ARM, ASLI, AIM, AINS
Underwriting Supervisor
profile photo of Glatfelter associate, Laurie Smith
Laurie Smith
Underwriting Supervisor
profile photo of Glatfelter associate, Becky Strine
Rebecca Strine
Head of Underwriting Support

Claims Team

Our claims team works alongside independent agents and brokers after a client experiences a loss to determine what coverages apply and how we can help make our clients whole again.

profile photo of Glatfelter associate Todd Stoner
Todd Stoner
President, Glatfelter Claims Management
profile photo of Glatfelter associate, Heath Conrad
Heath Conrad
Vice President, GCM – Liability
profile photo of Glatfelter associate Brian Roper
Brian Roper
Vice President, GCM – Liability
profile photo of Glatfelter associate Jeff Paul
Jeff Paul
Vice President, GCM – Property/Auto
profile photo of Glatfelter associate, Jeremy Klunk
Jeremy Klunk
Vice President, GCM – Claims Operations

Risk Control & Education

We provide specialized resources, training, and risk management tools to help public entities operate safely, comply with regulations, and continue delivering essential services. From municipal infrastructure to school campuses and water facilities, our team provides clients with practical guidance to reduce risk and enhance community safety.

profile photo of Glatfelter associate Scott Harkins
Scott Harkins, CSP, CPCU, ARM
Sr. Vice President, Risk Control & Education
profile photo of Glatfelter associate Matt Olphin
Matt Olphin
Director, Risk Control & Education
profile photo of Glatfelter associate Wade Alexander
Wade Alexander
Sr. Risk Control Representative
profile photo of Glatfelter associate Amanda Tabb
Amanda Tabb
Risk Control Representative
profile photo of Glatfelter associate Brent Gates
Brent Gates
Industry Specialist
profile photo of Glatfelter associate Kyle Stewart
Kyle Stewart
Industry Specialist

Licensing & Broker Support Team

Our licensing and broker support team helps independent agents and brokers onboard with Glatfelter, utilize our tools, and remain compliant with regulations.

profile photo of Glatfelter associate Angela Delozier
Angela Delozier
Licensing Supervisor
profile photo of Glatfelter associate Cindy Heffner
Cindy Heffner
Broker Support Specialist
Cortney Leber
Cortney Leber
Compliance & Licensing Specialist
Kiersten Krout
Kiersten Krout
Compliance & Licensing Specialist
Taylor Kopp
Taylor Kopp
Associate Compliance & Licensing Specialist