Dear Sewerage Customer:
Many items placed into the sewer can clog the system. Large amounts of grease and disposable diapers are two common items causing sewer back-up; tree roots are also a common problem. To help you prevent a sewer system back-up the following actions can be taken:
- Never pour grease down sink drains, garbage disposals or toilets.
- Restaurant and building owners should have grease traps that are properly designed, installed and regularly maintained.
- Any fixtures (toilets, sinks, bathtubs, washing machines subject to backflow of sewage from the public sewer should be protected by a backwater prevention device or check valve. This is especially important in below grade fixtures.
- Dispose of heavy paper (paper towels, feminine products, diapers etc.) products in the garbage.
- Do not throw debris down manholes or into storm water drains.
- Remove trees that are growing near your sewer lines.
- Your current homeowners’ policy may not cover sewer back-up losses. We suggest you contact your insurance agent for details.
If you experience a sewer back-up call your sewerage provider immediately. Additional information on safety and clean-up procedures is available from your Sewerage Authority.
[Insert Sewerage Authority Name]
[Insert Sewerage Authority Address]
[Insert Sewerage Authority Phone Number]