Industry:Water Entities

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Cyber Self Assessment

This printable checklist will help your team evaluate your data security plan using five key principles.

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Preparing For Winter Storms

Winter storms can mean damage to your property. Use this information to assess your exposures and plan accordingly.

Checklist

Self-Inspection Form

Use this sample form to help perform routine inspection of your property’s building and grounds while reducing risk and increasing safety.

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Pregnancy Discrimination

This bulletin offers risk management guidelines to fairly administer your organization’s pregnancy discrimination prevention policy and accommodation procedures.

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Email Phishing Precautions

This resource details what your team should know about phishing emails, provides tips to help you detect malicious emails and information on what to do if you’re a phishing scam victim.

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Driver Monitoring Systems

Driver monitoring systems can be used to help identify potential “risky” behaviors for the purpose of mentoring and coaching drivers. Learn more about implementing this type of system with this guide.

Checklist

Vehicle Backing Procedures

Help reduce the risk of accident and injury from vehicles backing up. Ensure your standard operating and training guidelines mirror the recommended practices in this guide.

Checklist

Winter Driving Tips

Winter driving can be hazardous and scary, especially in northern regions that get a lot of snow and ice. This resource provides safety tips for your employees.

Checklist

Vehicle Accident Report

Use this sample template to create a vehicle accident report for your organization.

Checklist

Vehicle Accident Investigation Preventability

Following a vehicle accident, it is important that management conducts a fair and thorough process while gathering relevant facts. Use this guide to help your organization’s internal investigations.

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Data Breach Precautions

How much information does your organization store digitally? Is any of it personal information? Use these tips to help protect your data from a breach.

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CISA Announcement

In the wake of the Colonial Pipeline cyberattack, the FBI and CISA released a cybersecurity advisory for public consumption on preventing and mitigating ransomware attacks.

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Preparing Buildings for Winter Weather

The best way to reduce loss potential due to winter weather is to address exposures in advance.

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Automated External Defibrillators

There are more than 356,000 out-of-hospital cardiac arrests annually in the United States. This bulletin discusses the critical need for AEDs in the workplace and offers guidance on the placement and use of these life-saving devices.

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Sexual Abuse and Misconduct Prevention Policy

This sample policy can help you define sexual abuse, harassment and misconduct, and implement reporting and investigation procedures.

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Frozen Pipes

Cold weather brings on the risk of pipes freezing, which could lead to significant property damage and costly repairs among other business interruptions.

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Fidelity - Employee Theft and Fiduciary Responsibility

This bulletin offers some best practices for managing financial risks within your entity to help you prevent opportunities for Fidelity claims.

Checklist

Risk Control Program Order Form

Glatfelter offers a variety of training materials and videos to help your organization prepare for the unexpected. Clients receive one complimentary video or USB of each program.

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Driver Selection Criteria

Vehicles are one of the most important assets and potential liabilities for an organization. Use this guide to help in your organization’s efforts to recruit and hire qualified fleet drivers.

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Roof Assessment

Storms involving wind, rain, snow and hail can cause roof damage to your property. Learn how to assess roof damage and best protect your roof with this resource.

Checklist

Wildfire Mitigation and Structure Hardening

Take these actions on a regular basis to help reduce the risk of ignition on or around your structures.

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Infrared Thermography

When was the last time your school district had an infrared thermography scan of its electrical and mechanical equipment? This bulletin explains the basics of infrared thermography and how it can benefit your district’s electrical and mechanical systems.

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eRisk Hub

Resources to help you minimize, respond to and recover from cyber-attacks

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FBI Cybersecurity Considerations

The Federal Bureau of Investigation (FBI) offers insight on ways to better protect yourself from cyber criminals, how to report a cybercrime and their efforts in combating this evolving threat.

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Cybersecurity Resources from the Department of Justice

This cybersecurity unit serves as a central hub that offers white papers and additional documents to help you protect yourself from cybercrimes.

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Cybersecurity and Infrastructure Security Agency (CISA) Regional Contacts

To better support the security and resilience of critical infrastructure and communities at the regional, state, local, county and tribal levels, CISA has regional offices strategically located in ten CISA regions across the country to help connect their stakeholders to each other and to offer resources to help strengthen cybersecurity. Visit this resource to find your region and contact.

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EPA Cybersecurity Best Practices for the Water Sector

The implementation of cybersecurity best practices is crucial for critical infrastructure like water and wastewater utilities. The U.S. Environmental Protection Agency offers free resources to help your utility move one step closer to cyber resilience.

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Resources on Cybersecurity by American Water Works Association

Cybersecurity is becoming an increasingly significant threat to critical infrastructure like water entities. Find free tools and guides from the American Water Works Association (AWWA) to help minimize your risk and boost security.

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Cyber Resources from the Water Information Sharing and Analysis Center

Visit WaterISAC’s resource center for the latest cybersecurity alerts, news and tips meant specifically for the water and wastewater sector.

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Background Screening

Browse packages that are available through IntelliCorp to help your organization perform comprehensive background checks, minimize risks and review potential hires.

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VFIS University

Our new online risk management learning tool offers over 60 courses to help educate your team

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CISA Ransomware Guide

Access the Ransomware Guide developed jointly between the Cybersecurity and Infrastructure Security Agency (CISA) and the Multi-State Information Sharing and Analysis Center

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Cyber Essentials Starter Kit

Use this guide to develop an actionable understanding of where to start implementing organizational cybersecurity practices.

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Per- and polyfluoroalkyl substances (PFAS)

There is evidence that exposure to PFAS can lead to adverse human health effects. Learn more here.

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Lightning Protection Guide

There are approximately 100 cloud-to-ground lightning strikes on Earth every second. Each of these lightning bolts can contain up to one billion volts of electricity. With the frequency of lightning strikes and the power of lightning, is it any wonder that lightning damage occurs?

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Respectful Workplace - Managers

This 19-minute training video educates leadership about workplace harassment, discrimination and retaliation

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Respectful Workplace - Employees

This 20-minute training video educates frontline workers about workplace harassment and their role in maintaining a respectful workplace.

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Drive Safe

This 11-minute “Drive Safe” training video addresses what can be done to drive more safely.

Video

Preventing Child Abuse in your Org.

22-minute training video that takes an honest look at child sexual abuse

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Sexual Abuse & Misconduct: Protection of Minors/Youth

Use these best practices to help protect minors and your organization by defining and implementing a strong sexual abuse and misconduct risk management program.

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Submersible Pump Lightning Damage

Lightening can strike deep-well submersible pumps and cause damage requiring costly repairs. Explore case histories and develop a safety plan with this information.

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Submersible vs Line Shaft Water Pumps and Motors

To manage risk, there are several steps that authorities can take when designing, installing or replacing a water pump and motor system. Get information here.

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Wildfires - Protecting Facilities

Damage associated with wildland fires can be significantly reduced by implementing a Fire Management Plan. Use this tool to develop one for your facility.

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Fire Safety for Commercial Kitchens

Kitchen and cafeteria equipment provide important meals for people, but can also be fire hazards. Use these practices to help your kitchen operate safely.

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Hail Damage Prevention Guide

Hail damage from severe storms occurs every year throughout the country. This pre-set plan can help you reduce risk during hail incidents.

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Herbicide Application Considerations

Irrigation districts depend upon herbicide use for vegetation on levees and ditches. Use these considerations to help increase safety at your facility.

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Hurricane Preparedness and Response

Hurricanes cause significant disruptions to the operations of water and wastewater facilities. Create a site-specific response plan with this outline.

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HVAC Systems

Did you know that your HVAC systems can be at risk of chemical or biological attack? Help protect your school or municipality from acts of vandalism or terrorism with these tips.

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Mold Contamination

Uncontrolled growth of mold and bacteria can cause significant health issues and property damage. Reduce your risk with these tips.

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Mowing and Weed Trimmer Safety

Lawn mowers and tractors have the potential to endanger operators and bystanders. Talk to your facilities team about the risks and consider these recommendations.

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Job/Position Description

A detailed position / job description is the starting point of a thorough hiring process.

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Sewage Spill Clean-up Tips

Did you know there’s a risk of explosion or electrocution while you’re trying to stop or clean a sewer back up? Here are few tips to help you stay safe and clean.

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Back Injury Risk Factors and Risk Reduction Tips

Back injuries can appear to come from a single incident but are often caused by a combination of factors. Use these tips to help keep your team safe and reduce work-related costs.

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Bloodborne Pathogens

Use this bulletin to help your school create a plan and implement best practices to help protect your students and staff from the dangers of blood and other bodily fluids.

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Chlorine Chemical Handling

Chlorine is commonly found in water and wastewater operations – and it can be hazardous if it isn’t handled correctly. Use this guide to help protect your team and community.

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Ergonomic Risk Factors

From mopping to vacuuming and everything in between – use this resource to help evaluate the risks of each cleaning task and possible solutions.

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Ergonomic Risk Reduction

Review the do’s and don’ts of manual tasks and consider ways you can help reduce ergonomic risks in your operations.

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Hand and Portable Tools

Even the most basic hand and power tools can be dangerous. Take time to review these quick tips with your team.

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COI as Risk Management Tool

Public entities must manage risk of loss through transfer. This can and should be done whenever possible for increased protection. Here, we outline how.

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Crisis Planning

Most organizations experience some sort of crisis about once every two years, which is why proactive crisis planning is essential. Use this tool to get started.

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Investigating and Reporting Significant Occurrences

A significant occurrence is one that could generate a claim. Better prepare by using these tips on investigating and reporting.

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Managing Contracts

It’s important for public entities to have written contracts in place whenever working with third parties. Get tips for preparing and managing contracts here.

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Sewer Back-up Customer Notice

If your municipality is suffering from sewer clogs and back up problems, use this sample letter to help keep customers notified and aware of how to best prevent future issues.

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Sewer Back-up Prevention

Sewer authorities regularly respond to sewer backup complaints. To help reduce the potential for sewer back-ups at your customer’s property, use this tool.

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Utility Meter Access

Need to notify your utility customers about the importance of having meter access for readings? Get ideas from this sample utility meter access notice.

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Water Supply Resumption Customer Notice

If a business or home has water turned off for some time, there are many risks when turning that water back on. Here are tips to help protect your property when doing so.

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Safety/Security Committees

Organizations with internal safety committees have fewer and less severe losses from employee accidents, public claims or clients and property losses. Use these tips to create one within your organization.

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Theft of Copper Parts

Did you know copper is increasingly being stolen from the inside of motors and other well site equipment? Take these precautionary measures to help protect your sites from theft.